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OTW Membership Drive: April 24–26, 2026

In case you missed it, earlier this month AO3 exited open beta! Earlier this year, we also reached 10 million users and 17 million fanworks. We’re awed by all these milestones we’ve reached as a community, and, as always, are very grateful for all your support.

These milestones would not be possible without the hard work of the volunteers who are part of the Accessibility, Design, & Technology committee (AD&T). AD&T is the team behind developing, updating, and maintaining the AO3’s software and infrastructure, whose work you can keep up with by reading the release notes posts with the list of code updates and fixes. Recently, our AD&T volunteers and contributors moved collections to Elasticsearch as well as made improvements to bookmark filtering and sorting.

If you're familiar with coding and would like to help, we welcome contributions from anyone! Check out our Contributing Guidelines and other documentation on our GitHub repository. All contributors are credited in our release notes.

If you're interested in helping AO3 but don't have any coding experience, consider contributing to AO3 in some other way, such as by donating!


We’ve prepared new donation gifts for this Drive as well, such as the US$350 Fix-It Kit, for when you need to do a little fix-it for canon; and the US$100 tech travel bag for all your fic reading and fanwork creation needs!

As per usual, we have a sticker set at the US$45 level, with a theme in celebration of the inherently human and collaborative nature of fannish culture and fandom, as well as encouragement of new beginnings.

Fiber Art Weavers, who generously donated OTW-themed recycled cotton blankets previously have kindly donated some more this Drive! We’re very excited to add them to our donation gifts at the US$600 level, but please note that these are limited in number and cannot be saved up for with a recurring donation unlike the other gifts. Once again, thank you so much to Fiber Art Weavers for their donation!

Red pouch with multiple compartments with the archiveofourown.org domain stylized to contain both the AO3 and OTW logoSticker set of flowers and relationship category tags

Dark red blanket with various logos of OTW projectsRed first aid kit with the words ‘Fix-It Kit’, a stethoscope with the AO3 logo, and a thermometer with a ‘Hurt/Comfort’ tag


If you want a gift but don’t want to donate all at once, you can also set up a recurring donation and save towards the gift of your choice. Simply select a thank-you gift that your recurring donation will be adding up to, and once you’ve “saved” enough to get your item, you will get an email from Development & Membership to confirm your shipping address. You must respond to this email for the donation gift to be sent to you. Those of you in the U.S. might also be able to double your contribution via employer matching: contact your HR department to find out if this is an option for you. For more information regarding donating, refer to the Donations and Membership FAQ.

A donation of US$10 or more will also allow you to become a member of the OTW. OTW members have the right to vote for the Board of Directors—the OTW’s governing board. You have until June 30, 2026 to become a member if you would like to vote in this year’s election, which will be held in August. For more information about OTW elections, refer to our elections website.

While we hope that many of you will take this opportunity to donate and join the OTW, we're grateful for the support of all members of this community, in all its many forms! Whether you create, share, comment on or kudos fanworks on AO3; edit Fanlore; read Transformative Works and Cultures; or spread information from OTW Legal, you all help shape the OTW and its projects every day. We are grateful for your time, energy, and engagement!


The Organization for Transformative Works is the non-profit parent organization of multiple projects including Archive of Our Own, Fanlore, Open Doors, OTW Legal Advocacy, and Transformative Works and Cultures. We are a fan-run, donor-supported organization staffed by volunteers. Find out more about us on our website.

Update April 24 13:27 UTC: We are grateful for all your enthusiasm for the OTW-themed blankets! Unfortunately, our limited supply has now run out and it is no longer available as a donation gift. All other items are still available.

OTW Finance: 2026 Budget

Apr. 23rd, 2026 11:14 pm
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Organization for Transformative Works: 2026 Budget

Through the last year, the OTW Finance team has continued to ensure that the organization's bills are paid, tax returns filed, and standard accounting procedures met. Preparation for the 2025 audit of financial statements is currently ongoing!

The team has also been diligently working to meet the OTW's 2026 needs, and is proud to present to you this year's budget (access the 2026 budget spreadsheet for more detailed information):

2026 Expenses

Expenses by program: Archive of Our Own: 71.2%. Open Doors: 0.7%. Transformative Works and Cultures: 0.5%. Fanlore: 3.9%. Legal Advocacy: 0.2%. Admin: 12.1%. Fundraising & Development: 11.4%.

Archive of Our Own (AO3)

US$58,283.93 spent; US$791,756.92 left

  • US$58,283.93 spent so far out of US$850,040.85 total this year, as of March 31, 2026.
  • 71.2% of the OTW's expenses go towards maintaining AO3. This includes the bulk of our server expenses—both new purchases and ongoing colocation and maintenance—website performance monitoring tools, and various systems-related licenses, as well as costs highlighted below (access all program expenses).
  • This year's projected AO3 expenses also include US$500,000 to purchase new database servers, as well as US$60,000 for new firewalls and routers and US$35,000 in server related equipment to increase the capacity of existing servers to handle expected site traffic growth through the year.

Open Doors

US$1,957.84 spent; US$6,773.21 left

  • US$1,957.84 spent so far out of US$8,731.05 total this year, as of March 31, 2026.
  • Open Doors' expenses consist of hosting, backup, and domain costs for imported fanwork archives, as well as an allocated share of various OTW-wide productivity tools (access all program expenses).

Transformative Works and Cultures

US$317.00 spent; US$6,195.63 left

  • US$317.00 spent so far out of US$6,512.63 total this year, as of March 31, 2026.
  • Transformative Works and Cultures' expenses are the journal's website hosting, publishing, and storage fees, as well as an allocated share of various OTW-wide productivity tools (access all program expenses).
  • Additionally, in 2024, the University of Amsterdam provided €1,000 (US$1,061) to Transformative Works and Cultures, which will be used to help fund the Fans of Color Research Prize. One prize was awarded in 2025.

Fanlore

US$2,228.24 spent; US$44,460.06 left

  • US$2,228.24 spent so far out of US$46,688.30 total this year, as of March 31, 2026.
  • Fanlore's expenses are its share of allocated server hardware, maintenance and colocation costs, as well as its portion of various OTW-wide productivity tools (access all program expenses).

Legal Advocacy

US$0spent; US$2,927.92 left

  • US$0 spent so far out of US$2,927.92 total this year, as of March 31, 2026.
  • Legal's expenses consist of registration fees for conferences and hearings and funds set aside for legal filings if necessary, as well as an allocated share of OTW-wide productivity tools (access all program expenses).

Fundraising and Development

US$22,123.05 spent; US$113,881.76 left

  • US$22,123.05 spent so far out of US$136,004.81 total this year, as of March 31, 2026.
  • Our fundraising and development expenses consist of transaction fees charged by our third-party payment processors for each donation, thank-you gift purchases and shipping, outreach work by volunteers at various fan conventions, and the tools used to host the OTW's membership database and track communications with donors and potential donors, as well as an allocated share of OTW-wide productivity tools (access fundraising expenses).

Administration

US$32,837.40 spent; US$111,365.73 left

  • US$32,837.40 spent so far out of US$144,203.13 total this year, as of March 31, 2026.
  • The OTW’s administrative expenses include hosting for our website, trademarks, domains, insurance, tax filing, and annual financial statement audits, as well as productivity, management, and accounting tools (access all admin expenses).

2026 Revenue

OTW revenue: April drive donations: 18.1%. October drive donations: 18.1%. Non-drive donations: 54.1%. Donations from matching programs: 9.6%. Interest income: <0.1%. Royalties: <0.1%. Other Income: <0.1%.

  • The OTW is entirely supported by your donations—thank you for your generosity!
  • We receive a significant portion of our donations each year in the April and October fundraising drives, which together will account for about 36.2% of our income in 2026. We also receive donations via employer matching programs, royalties, and PayPal Giving Fund, which administers donations from programs like Humble Bundle and eBay for Charity. If you'd like to support us while making purchases on those websites, please select the Organization for Transformative Works as your charity of choice!
  • Thanks to your generosity in previous years, we have a healthy amount of money in our reserves, which we can use to pay for larger than usual purchases and keep on hand for legal contingencies. As mentioned previously, we plan to continue to upgrade the capacity of AO3's servers, which significantly increases server equipment and server hosting expenses. The growth of AO3 and other projects of the OTW also requires more volunteers and administrative support, further increasing expenses. The budget spreadsheet projects a withdrawal of US$375,000 from reserves to cover the costs that exceed the amount of revenue projected to be received this year. This amount may be withdrawn as needed during the year.
  • US$147,393.22 received so far (as of March 31, 2026) and US$830,450.00 projected to be received by the end of the year.

US$147,393.22 donated; US$683,056.78 left

Got questions?

If you have any questions about the budget or the OTW's finances, please contact the Finance committee. We'll get back to you as soon as possible!

To download the OTW's 2026 budget in spreadsheet format, please follow this link.


The Organization for Transformative Works is the non-profit parent organization of multiple projects including Archive of Our Own, Fanlore, Open Doors, OTW Legal Advocacy, and Transformative Works and Cultures. We are a fan-run, donor-supported organization staffed by volunteers. Find out more about us on our website.

Search maintenance

Apr. 22nd, 2026 09:19 am
mark: A photo of Mark kneeling on top of the Taal Volcano in the Philippines. It was a long hike. (Default)
[staff profile] mark posting in [site community profile] dw_maintenance

Happy Wednesday!

I'm taking search offline sometime today to upgrade the server to a new instance type. It should be down for a day or so -- sorry for the inconvenience. If you're curious, the existing search machine is over 10 years old and was starting to accumulate a decade of cruft...!

Also, apparently these older machines cost more than twice what the newer ones cost, on top of being slower. Trying to save a bit of maintenance and cost, and hopefully a Wednesday is okay!

Edited: The other cool thing is that this also means that the search index will be effectively realtime afterwards... no more waiting a few minutes for the indexer to catch new content.

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OTW recruitment banner

Are you a paralegal interested in helping the Legal Committee carry out its legal advocacy mission? Do you have legal experience, preferably trademark-specific, especially in the EU and US? Would you like to assist AO3 users by resolving complaints? The Organization for Transformative Works is recruiting!

We're excited to announce the opening of applications for:

  • Legal Committee Paralegal - closing 22 April 2026 at 23:59 UTC
  • Legal Committee Trademark Specialist - closing 22 April 2026 at 23:59 UTC
  • Policy & Abuse Volunteer - closing 22 April 2026 at 23:59 UTC

We have included more information on each role below. Open roles and applications will always be available at the volunteering page. If you don't see a role that fits with your skills and interests now, keep an eye on the listings. We plan to put up new applications every few weeks, and we will also publicize new roles as they become available.

All applications generate a confirmation page and an auto-reply to your e-mail address. We encourage you to read the confirmation page and to whitelist our email address in your e-mail client. If you do not receive the auto-reply within 24 hours, please check your spam filters and then contact us.

If you have questions regarding volunteering for the OTW, check out our Volunteering FAQ.

Legal Committee Paralegal

The Legal committee is responsible for carrying out the OTW's legal advocacy mission and providing internal legal support and guidance to the OTW as an organization. We provide confidential legal advice to every part of the OTW organization, respond to fans' requests for general assistance and information, and create educational materials. We also file briefs in lawsuits and advise lawmakers about how to take fans’ needs and interests into account in creating and interpreting the law. And we're looking for a few new members!

We are looking for a paralegal to assist with managing standard questions, tracking issues, and ensuring we adhere to deadlines. If this describes you, please click through to the application form. Please note that you must be over 18 years of age to apply for this role. All applicants will be asked to upload their resume.

Applications are due 22 April 2026

Apply to be a Legal Committee Paralegal at the volunteering page! If you have further questions, please contact us.

Legal Committee Trademark Specialist

The Legal committee is responsible for carrying out the OTW’s legal advocacy mission and providing internal legal support and guidance to the OTW as an organization.

We are currently looking for a Trademark Specialist, who will be responsible for trademark registration applications and maintenance and trademark enforcement, generally dealing with platforms and attempts to monetize AO3 via apps or merchandise.

If you have legal experience, preferably trademark-specific, especially in the EU or US, and can effectively communicate legal issues to non lawyers, click through for the job description and to apply. Please note that you must be over 18 years of age to apply for this role. All applicants will be asked to upload their resume.

Applications are due 22 April 2026

Apply to be a Legal Committee Trademark Specialist at the volunteering page! If you have further questions, please contact us.

Policy & Abuse Volunteer

The Policy & Abuse committee (PAC) is responsible for addressing questions and concerns about potential violations of the AO3 Terms of Service. We determine whether reports are about legitimate violations of the Terms of Service, and what to do about them if they are. PAC volunteers correspond directly with AO3 users and collaborate on projects both within PAC and with other OTW committees.

Our main goals as a committee are:

  • to adhere to the AO3 Terms of Service
  • to make our reasoning and processes as clear and transparent as possible
  • to handle all user reports consistently, no matter which volunteer is doing the work
  • to keep every case we work on completely confidential

We are seeking people who can:

  • Commit to working on cases regularly
  • Be patient with rephrasing explanations
  • Ask for help when needed
  • Collaborate both inside the team and with other committees
  • Act in accordance with established rules, policies, and procedures
  • Treat confidentiality and user privacy as a priority

You must be 18+ in order to apply for this role. While English proficiency is required, we welcome applicants who are fluent in other languages, especially Brazilian Portuguese (Português brasileiro), Chinese (中文), French (Français), Indonesian (Bahasa Indonesia), Japanese (日本語), Polish (Polski), Russian (Русский), Spanish (Español), Turkish (Türkçe), or Ukrainian (Українська).

Applications are due 22 April 2026

Apply to be a Policy & Abuse Volunteer at the volunteering page! If you have further questions, please contact us.


The Organization for Transformative Works is the non-profit parent organization of multiple projects including Archive of Our Own, Fanlore, Open Doors, OTW Legal Advocacy, and Transformative Works and Cultures. We are a fan-run, donor-supported organization staffed by volunteers. Find out more about us on our website.

[syndicated profile] ao3_news_feed

Our February releases included new admin tools for our Support and Policy & Abuse teams, as well as a bunch of challenge and collection fixes and a host of small updates and improvements. We also upgraded to Rails 8 and Elasticsearch 9!

Many thanks to first-time contributor Shel!

Credits

  • Coders: Bilka, Brian Austin, Danaël/Rever, FlyingFalcon, Hunter Ada Smith, james_, Jennifer He (DisappearEagle 无鸢), marcus8448, Richard Hajek, Scott, slavalamp, varram
  • Code reviewers: Bilka, Brian Austin, james_, sarken
  • Testers: ana, Bilka, choux, hvalrann, Lute, mumble, ömer faruk, pk2317, therealmorticia, Yuca

Details

0.9.457

On February 2, we deployed a major Rails update.

  • [AO3-7231] - Updated the framework the Archive runs on to Rails 8.0.

0.9.458

On February 9, we introduced a way for our Support team to add information to the support form without disabling the form, and deployed a bunch of miscellaneous fixes and improvements.

  • [AO3-6983] - It was already possible for our Support team to temporarily close the support form and replace it with a message to users, e.g. about a known site-wide issue the development team was already working to solve. Additionally, they can now add a temporary message to the form without disabling the form entirely.
  • [AO3-3245] - Trying to open the posting form to add a work to a closed collection (only possible by manually typing in the appropriate URL) would lead to an error message that looked like the form had already been submitted. The URL now redirects to the collection with a more helpful error message.
  • [AO3-7246] - We added a "Parent" link to comments, so you can quickly jump to the specific comment that is being replied to.
  • [AO3-7260] - Passwords must now be between 8 and 72 characters long. (The previous minimum was 6 characters.)
  • [AO3-7274] - Comment previews for Policy & Abuse admins were previously truncated after the first 100 characters, and admins had to click on the preview to access the full comment. Now the preview includes the first 1,000 characters, which is much more useful.
  • [AO3-7279] - When a collection is set to "revealed" or "non-anonymous", the collection is placed in a queue that runs when resources are available to change the status of potentially thousands of works. This means the moderator often has enough time to quickly change the setting back if a checkbox was ticked in error. We now make sure the process really only runs if the revealed or non-anonymous option is still wanted when the servers are ready to work through the queue.
  • [AO3-7240] - In our ongoing internationalization efforts, we prepared the text in the help pop-ups for Rating, Warning, and Fandom tags for translation.
  • [AO3-7047], [AO3-7281], [AO3-7287], [AO3-7288] - Code clean-up, database performance improvements, and system updates.

0.9.459

Our February 17 deploy included various small fixes and updates.

  • [AO3-4031] - Draft works include a message at the top, warning the creator that unposted drafts will be automatically deleted after a certain time. If you had a draft with multiple chapters, this message would not be displayed! Now it appears everywhere it should.
  • [AO3-5367] - If someone bookmarked a mystery work, i.e. a work in an unrevealed collection, the bookmark would show up in bookmark searches that matched elements of the mystery work. Since we don't want information about a mystery work to be guessable in this manner, we now make sure searching bookmarks doesn't give away information about unrevealed works.
  • [AO3-5870] - A blockquote in a comment would awkwardly overlap with the commenter's user icon, so we've taken steps to make sure it stays within its own boundaries.
  • [AO3-5963] - You can't request an invite with an email address that is already used by an existing account. If an existing account updates their email address to one that's waiting in the request queue, we now make sure that request is deleted.
  • [AO3-7206] - Downloads of a work in progress with only one chapter posted were missing that chapter's title, summary, and notes, displaying only the information entered for the work as a whole. Now all data is present and accounted for!
  • [AO3-7254] - We've added a limit to how many times a specific comment can be reported to the Policy & Abuse team for review.
  • [AO3-7263] - Under certain circumstances, an admin would get a 500 error trying to access a user's preferences page. Now they can access it even under those circumstances.
  • [AO3-7289] - When a user tried to create a skin with faulty CSS, the parser would just throw an error 500 instead of telling the user which part was stressing it out. It now helpfully points to the problem in the CSS code.
  • [AO3-7210] - The help pop-up that provides information about creating skins is now prepared for translation.
  • [AO3-6853], [AO3-7048] - Code clean-up and database performance improvements.

0.9.460

A bunch of gem updates went out on February 21.

  • [AO3-7036] - When reviewing comments held in moderation, to either approve or reject, there was no "Thread" link to get the URL for a specific comment, e.g. to report it to the Policy & Abuse team. Now there is!
  • [AO3-7278] - AO3 admins from the Open Doors team can now track invitations in the admin area.
  • [AO3-7236] - Prepared the text in a couple of skins-related help pop-ups for translation.
  • [AO3-7265], [AO3-7297], [AO3-7298], [AO3-7299], [AO3-7300] - Code clean-up and database performance improvements.

0.9.461

On February 28, we upgraded to Elasticsearch 9.

  • [AO3-7282] - Upgraded the search engine that powers, among other things, work searches and filtering from version 8 to 9.

March 2026 Newsletter, Volume 209

Apr. 7th, 2026 11:34 am
[syndicated profile] ao3_news_feed

Banner of a paper airplane emerging from an envelope with the words 'OTW Newsletter: Organization for Transformative Works'

I. AO3 IS EXITING OPEN BETA

In early April, we announced that AO3 is exiting open beta!

AO3 has grown and changed a lot since open beta launched in 2009! We've gone from 347 users to over 10 million and from 6,598 works to over 17 million. We've also introduced many features in that time, including the tag system and tag wrangling, additional privacy settings that allow creators to restrict their works or comments to logged-in users, downloads for offline access to fanworks, and more.

Since AO3's software has been stable for a long time, this change is mostly cosmetic and doesn't indicate everything is finalized or perfectly working. Our volunteer coders and community contributors will still be adding to and improving post-beta AO3 every day.

For more information on AO3 exiting open beta, check out the announcement for details.

II. ELSEWHERE AT AO3

In March, we celebrated AO3 reaching 17 million works! \o/

Beyond exiting beta, Accessibility, Design & Technology also performed two important upgrades in March: updating Elasticsearch to version 9 and Ruby on Rails to version 8.1. With these two upgrades, AO3 is on the latest version for two of its most important pieces of software. They also published January’s release notes.

Systems published a postmortem on early March's AO3 downtime.

Open Doors announced the import of SlasHeaven, a Spanish-language slash fanfiction and fanart archive, as part of their Online Archive Rescue Project.

In February, Policy & Abuse (PAC) received 5,674 tickets, which is over 2,000 fewer tickets than the previous month and marks the first decrease in PAC's backlog since 2024. PAC also coordinated with Communications on a news post describing various spambots seen on AO3 and how we're combating them. Also in February, Support received 3,031 tickets, and User Response Translation completed 42 requests from PAC and Support.

Tag Wrangling announced 31 new "No Fandom" canonical tags in their March round-up. On the @ao3org Tumblr, they announced changes to Critical Role fandom tags, creating an overarching fandom metatag for the Exandrian Universe and having specific campaigns or other media split into subtags. They hope these changes will help users better tag and filter for the works they want to see.

In February, Tag Wrangling wrangled over 543,000 tags or approximately 1,200 tags per wrangling volunteer.

III. ELSEWHERE AT THE OTW

Communications has updated the OTW News by Email service! You can now subscribe specifically to recruitment posts. If you're already subscribed to OTW News by Email and would like to change what emails you receive, please contact Communications via their contact form.

In March, Fanlore ran a monthly editing challenge inviting users to ​​archive external links on a page.

Legal answered a number of questions about pending and newly enacted laws around the world, as well as dealing with internal requests from OTW committees.

TWC released No. 47 of Transformative Works and Cultures, a special issue on Gaming Fandom edited by coeditors Hayley McCullough and Ashley P. Jones.

IV. GOVERNANCE

Board and Board Assistants Team continued work on ongoing and newer projects, including making progress on the OTW website project with Communications, supporting Accessibility, Design & Technology with their documentation, and supporting Finance with streamlining messaging policies. They also began preparing for the next public Board meeting scheduled for April 18.

In March, Development & Membership caught up on their recurring donation gifts and put in more regular procedures for them going forward. In conjunction with Communications and Translation, they're now preparing for April's Membership Drive by getting graphics and new gifts ready.

V. OUR VOLUNTEERS

Volunteers & Recruiting conducted recruitment for three committees this month: Communications (News Post Moderation), Translation, and User Response Translation.

From February 21 to March 22, Volunteers & Recruiting received 160 new requests and completed 159, leaving them with 66 open requests (including induction and removal tasks listed below). As of March 22, 2026, the OTW has 992 volunteers. \o/ Recent personnel movements are listed below.

New Committee Chairs/Leads: Becca Bun and Jules Moon (Fanlore), Rebecca Tushnet and Stacey Lantagne (Legal)
New Communications Volunteers: LinnK, Jahnavi, and 3 other Social Media Moderators
New Fanlore Volunteers: 1 Policy & Admin and 1 Social Media & Outreach
New Open Doors Volunteers: Andrea T and 4 other Import Assistants; Kathy and 1 other Technical Volunteer; adyn, Seren, Claire M, and 2 other Administrative Volunteers; and 1 Liaison
New Organizational Culture Roadmap Workgroup Volunteers: 1 Volunteer
New TWC Volunteers: 1 Symposium Editor
New Volunteers & Recruiting Volunteers: miffmiff, PippaLane, and 2 other volunteers

Departing Committee Chairs/Leads: 1 Open Doors Chair, 2 Fanlore Chairs, and 1 Internal Complaint and Conflict Resolution Lead
Departing AD&T Volunteers: 1 Senior Volunteer and 1 Liaison
Departing Fanlore Volunteers: 1 Social Media & Outreach
Departing Finance Volunteers: 1 Bookkeeper
Departing Open Doors Volunteers: 1 Technical Volunteer
Departing Policy & Abuse Volunteers: 1 Volunteer
Departing Tag Wrangling Volunteers: 4 Tag Wranglers and Soppon (Tag Wrangling Supervisor)
Departing Translation Volunteers: Ito, Polyxeni Foutsitsi, and 3 other Translators; 1 Chair Trainee; and 1 Volunteer Manager
Departing User Response Translation Volunteers: 1 Translator
Departing Volunteers & Recruiting Volunteers: 2 Volunteers

For more information about our committees and their regular activities, you can refer to the committee pages on our website.


The Organization for Transformative Works is the non-profit parent organization of multiple projects including Archive of Our Own, Fanlore, Open Doors, OTW Legal Advocacy, and Transformative Works and Cultures. We are a fan-run, donor-supported organization staffed by volunteers. Find out more about us on our website.

Spambot Comments on AO3

Apr. 6th, 2026 06:33 pm
[syndicated profile] ao3_news_feed

Spotlight on Policy and Abuse

NOTE: This is a living document and will be updated in response to changes and new types of spam as observed by OTW volunteers.

LAST UPDATED: March 30, 2026

As AO3 continues to grow, there has been an increase in the amount and variety of spambots that attempt to harass or scam users. Spambots may try to imitate other users and even AO3/OTW volunteers to appear more realistic. This post shares a brief update on how we're working to combat this issue, what types of spam we've seen, and what you can do if you encounter spam comments on AO3.

What We're Doing

Protecting our users from scammers and bots targeting AO3 is important to us, and we are actively working to combat spam on the site in a variety of ways—both visible and not. We will not share a detailed list of every change we've made (so as to not provide spammers with information about how to circumvent these measures), but some examples include introducing comment rate limits for logged-in users, changing the default comment setting on new works to "Registered users only", spam checking comments and comment edits from new users, and making a variety of improvements to the admin tools used by our Policy & Abuse volunteers to handle reports and remove spam comments.

We continue to consider and undertake additional technical changes to help prevent and improve our response to spambots. However, it is important to us that any anti-spam measures we implement do not substantially harm users who are browsing or attempting to comment normally. Many more aggressive anti-spam measures would make AO3 less accessible, particularly for users using assistive devices such as screen readers.

In addition to taking technical steps to help address the issues, we continue to post updates about spambots and other important changes to AO3 on our Tumblr, Bluesky, and Twitter/X. We encourage you to follow us on these platforms to stay informed about what's going on.

Types of Spam Comments

Below is a list of different types of spam comments that have been posted on AO3 over the last year. We intend to maintain this list and add new types of spam to it as they are identified; however, this list may not include every type of spam comment that could possibly be received. We encourage you to remain vigilant and follow internet safety best practices.

If you're not sure if something is a spam comment, you're welcome to contact Policy & Abuse for assistance. Before doing so, we encourage you to click through the links below to learn more about each type of comment and use your best judgement to determine if a comment appears to be genuine or could be a scam.

  • Art Commission Spam: These comments come from both guests and registered accounts who pretend to be artists who want to make comics or illustrations for your fanfic. They may ask questions or praise your work to try and get you to reply to them, before convincing you to contact them off AO3 (often via Discord). They will try to scam you into paying for their art, which is either AI-generated or does not exist at all. (First reported August 2024, news post published December 2024)
  • Deprecated Fandoms Spam: These guest comments claim that AO3 will be "deleting works to conserve server space". There is no such thing as a deprecated fandom and there is no limit on the number of fanworks that can be posted to a specific tag. (First reported May 2025, Tumblr announcement May 2025)
  • AI Use Accusation Spam: These guest comments will accuse you of using AI in your work. They may mention a particular AI generator or AI detection service, or claim that they "saw you remove the AI prompts from your work". (First reported April 2023, Tumblr announcement November 2025)
  • Harassing Spam: These guest comments will accuse you or another user of promoting discriminatory beliefs, deceiving fans, or similar behaviors. They often suggest that you "consider adding more diverse characters" to "repair the trust you've lost with your audience". (First reported October 2025, Tumblr announcement November 2025)
  • Praise and Unsolicited Suggestions Spam: These guest comments will compliment your writing but then offer ridiculous suggestions for how to make your work better. Similar to the harassing spam, they may ask you to add a minority character to your work or threaten to publicly expose you if you don't do what they want. (First reported October 2025)
  • Special Character/Keysmash Spam: These comments are usually long and consist entirely of emojis or nonsense, keysmash-style sequences of characters from a variety of non-Latin scripts or languages (e.g., Chinese, Cyrillic, Thai, etc). (First reported November 2025)
  • Reporting To Authorities Spam: These guest comments threaten to report you or your work to the authorities or your employers. They also may allege security concerns like your email being compromised or spyware on your computer. (First reported December 2025, Tumblr announcement December 2025)
  • Disparaging Spam: These guest comments insult you or your writing, claiming that you "wasted your talents" or "have no life". They may also threaten suicide or tell you to delete your work. (First reported December 2025)
  • PowerShell Spam: These comments present you with a piece of code to enter into your computer's terminal/command line. While they claim that the purpose of the code is for your protection or security, the code in these comments would actually delete all documents from your hard drive. (First reported January 2026)
  • Doxxing Threat Spam: These guest comments claim that they know where you live, have seen you in person, and/or threaten to meet you face-to-face. They often say that they have or will post your personal information (name, address, etc.) online or that they are stalking you in real life (e.g. "left a gift in a briefcase near your house"). (First reported January 2026, Tumblr announcement January 2026)
  • Spam Impersonating OTW Volunteers: These guest comments claim to be AO3/OTW volunteers and say that there has been a data breach or that AO3 and other sites (such as Reddit) have been sending out fraudulent password reset emails. (First reported January 2026, Tumblr announcement February 2026)
  • Downtime Spam: These guest comments claim that the March 2026 AO3 downtime was caused by hackers and AO3 has a virus that will destroy your device, and encourage reformatting your device or deleting all your works. (First reported March 2026)

None of the accusations these spam comments make are true. The bots are merely spamming false accusations in order to alarm or harass AO3 users. It is generally safe to ignore these comments once you've removed and/or reported them as outlined below.

What You Can Do

Do not engage in conversation with spam commenters. Do not provide your email or social media contact information to a commenter who asks for it. Scammers try to get you to talk to them privately, because it is often easier to deceive or manipulate people in a one-on-one conversation.

Do not click on any links, run any code commands on your computer, or search out and harass any users named in these comments. Scammers often copy the username of a real AO3 user on their guest comments to make them look more real. Pay attention to the "(Guest)" indicator which will appear next to the name of anyone who comments while not logged in.

For spam comments on your own work, the best way to handle them depends on whether they are from registered accounts or guests. Refer to the instructions below on how to handle Spam from a Guest User or Spam from a Registered Account.

If you see a spambot comment on someone else's work, you can report the comment as spam to Policy & Abuse (even if it's a guest comment) as you would a comment on your own work. You can also let the creator know the comment is from a bot and that they should mark it as spam.

Please don't report comments that have already been deleted. As part of handling a report about spam comments (whether from guests or registered accounts), we will remove other comments made by the same bot. If the comments have been deleted, the bot has already been actioned and no further reports are needed.

Spam from a Guest User

If you receive a spambot comment on your work which is posted by a guest:

  1. Go directly to the comment on your work, either by clicking on the link in your email or in your AO3 inbox.

    Note: The "Spam" button only appears when viewing a guest comment directly on your work. This is because the AO3 comment inbox is merely a copy of the work's comments—deleting a comment from your AO3 inbox does not delete the comment from the work itself.
  2. Click on the "Spam" button to mark the guest comment as spam, remove it from your work, and help train our automated spam-checker to reject similar spam comments in the future.

    Note: Marking guest comments as spam does not submit a report to the Policy & Abuse committee, but unless you are receiving dozens of guest spam comments in a short time period, there is no need to submit a separate report.

To prevent future guest spam comments, you may also want to consider disabling anonymous commenting or restricting your work to registered users only.

If you are reporting multiple guest comments, please submit only one report and include all comment links in your report description. (You can get the direct link to a specific comment by selecting the "Thread" button on the comment and copying the URL of that page.)

If you are receiving dozens of guest spam comments in a short time period, we recommend turning on comment moderation and providing us with a link to the unreviewed comments section of the affected work(s) instead of reporting the comments individually.

Spam from a Registered Account

If the spam comment is posted by a registered AO3 account:

  1. Select the "Thread" button on the spam comment. This will take you to the specific comment page.
  2. Scroll to the bottom of the page and select Policy Questions & Abuse Reports.
  3. In the "Brief summary of Terms of Service violation" field, enter "Spambot".
  4. In the "Description of the content you are reporting" field, enter "This is a spambot, their username is USERNAME." (replace USERNAME with the account's actual username)
  5. Optionally, you may also choose to block or mute the account.

Please don't report multiple spam accounts in one report. Each account is actioned separately and listing more than one account per report delays our response to you.

Closing

In general, please follow internet safety best practices and be cautious of unsolicited advertisements or harassing comments on your work. For some advice on other ways you can protect your AO3 account, take a look at this internet security guidance from our Policy & Abuse volunteers.


The Organization for Transformative Works is the non-profit parent organization of multiple projects including Archive of Our Own, Fanlore, Open Doors, OTW Legal Advocacy, and Transformative Works and Cultures. We are a fan-run, donor-supported organization staffed by volunteers. Find out more about us on our website.

The case of the missing notifications

Apr. 11th, 2026 11:58 pm
denise: Image: Me, facing away from camera, on top of the Castel Sant'Angelo in Rome (Default)
[staff profile] denise posting in [site community profile] dw_maintenance

I keep forgetting to post about this: we've been troubleshooting the "missing notifications" problem for the past few days. (Well, I say "we", really I mean Mark and Robby; I'm just the amanuensis.) It's been one of those annoying loops of "find a logical explanation for what could be causing the problem, fix that thing, observe that the problem gets better for some people but doesn't go away completely, go back to step one and start again", sigh.

Mark is hauling out the heavy debugging ordinance to try to find the root cause. Once he's done building all the extra logging tools he needs, he'll comment to this entry. After he does, if you find a comment that should have gone to your inbox and sent an email notification but didn't, leave him a link to the comment that should have sent the notification, as long as the comment itself was made after Mark says he's collecting them. (I'd wait and post this after he gets the debug code in but I need to go to sleep and he's not sure how long it will take!)

We're sorry about the hassle! Irregular/sporadic issues like this are really hard to troubleshoot because it's impossible to know if they're fixed or if they're just not happening while you're looking. With luck, this will give us enough information to figure out the root cause for real this time.

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